Welcome to Emergent Mental Health Services. By using our website and services, you agree to the following Terms of Use. Please read these terms carefully to understand your rights and responsibilities when accessing our site and utilizing our services.

1. Acceptance of Terms

By accessing or using this website, you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, you must refrain from using our website and services.

2. Services Provided

Emergent Mental Health Services provides mental health care, including individual therapy, couples therapy, group therapy, telehealth services, and case management. These services are available to adults in the Phoenix area and may include additional support for mental health stabilization, such as crisis intervention or medication management.

2A. No Medical or Emergency Advice

The information provided on this website is for general informational purposes only and does not constitute medical, mental health, clinical, or crisis advice. Use of this website does not establish a therapist-client, provider-patient, or professional relationship.

This website and its contact forms are not monitored continuously and must not be used for emergency communication. If you are experiencing a medical or mental health emergency, call 911 immediately or contact the 988 Suicide & Crisis Lifeline.

3. Use of Website

You may use our website for lawful purposes only. You agree not to use the site in a way that:

• Violates any local, state, or federal laws.
• Interferes with the operation of the website or others’ use of it.
• Involves the transmission of harmful or disruptive content (e.g., viruses, malware, etc.).
• Infringes on the intellectual property or privacy rights of others.
• This website is intended for use by individuals age 18 or older unless otherwise stated.

4. Personal Information

In using our services or website, you may be asked to provide personal information, including your name, contact details, and health information. We are committed to protecting your privacy and will handle your information in compliance with HIPAA and our Privacy Policy.

5. Payment and Insurance

You agree to provide accurate information for insurance purposes and payment for services rendered. You are responsible for any charges not covered by your insurance, including co-pays or other out-of-pocket costs. Our Good Faith Estimate will outline expected costs and financial responsibilities for services.

6. Telehealth Services

Telehealth services are provided using secure, HIPAA-compliant technology. By using telehealth services, you acknowledge and consent to the use of electronic communications for mental health care.

You are responsible for ensuring that your device, internet connection, and environment are suitable for telehealth sessions. Telehealth services may be affected by technological limitations, interruptions, security risks, or service outages beyond our reasonable control.

7. Client Responsibilities

Clients are responsible for attending scheduled sessions, providing accurate health information, and actively participating in their treatment plans. Failure to meet these responsibilities may affect the success of treatment and continued care.

7A. No Guarantee of Outcomes

Mental health treatment outcomes vary by individual. Emergent Mental Health Services does not guarantee any specific outcome, improvement, or result from services provided.

8. Limitation of Liability

To the fullest extent permitted by law, Emergent Mental Health Services disclaims all liability for any damages arising out of or related to your use of this website, including reliance on any information provided herein.

Emergent Mental Health Services shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data or service interruption, even if advised of the possibility of such damages.

Clinical services are governed by separate informed consent, treatment agreements, and applicable professional standards.

9. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Any changes will be posted on this page, and the updated terms will take effect immediately upon posting. We encourage you to review these terms periodically.

9A. Third-Party Links

This website may contain links to third-party websites or resources. Emergent Mental Health Services does not control and is not responsible for the content, accuracy, availability, or privacy practices of third-party websites.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of Arizona. Any legal action arising from or relating to these Terms or the use of this website shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona.

Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement
These Terms of Use constitute the entire agreement regarding your use of this website and supersede any prior communications or representations relating to website use.

11. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us:

• Phone: 623-278-4610– Not for emergencies. If you are in crisis, call 911 or 988.
• Email: Info@emhsvcs.com
• Address: 10240 N 31st Ave, Suite 125 Phoenix, AZ 85051